studio betTerms of Use
We at studio bet operate an online entertainment platform available where local law permits. These terms outline the conditions under which you access our service, create an account, deposit and withdraw funds, and participate in our markets and games.
Our commitment is to keep your account secure, handle your data responsibly, and settle disputes fairly. When you join studio bet, you agree to these terms and our privacy practices. We encourage you to read them carefully before you begin.
Account Opening and Eligibility
To open an account on studio bet, you must be of legal age in your jurisdiction and not prohibited by local law from using our service. We require identity verification—known as KYC (Know Your Customer)—before you can deposit or withdraw. This means you'll provide your name, date of birth, address, and a valid ID document. We use this information to confirm your identity and prevent fraud.
Our verification process typically completes within a few hours. If we cannot verify your details, we will not activate your account for real-money transactions. You are responsible for ensuring the information you provide is accurate and current. If your circumstances change—such as your address or name—please update your account details promptly.
Deposits and Withdrawals
We at studio bet accept deposits via several Indonesia-region payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Each method has its own processing time and limits. When you deposit, funds are credited to your account immediately upon confirmation by the payment provider.
Withdrawals are subject to verification. Before we process a withdrawal, we review your account activity to ensure compliance with our terms. This review typically takes one to two business days. We do not process withdrawals during certain maintenance windows or on public holidays such as Idul Fitri or Idul Adha. If your withdrawal is delayed, you can contact our support team for a status update.
You may withdraw only funds that belong to you and that you have not committed to an active market or game. Bonus funds, if any, may have specific withdrawal conditions outlined at the time of offer.
Markets, Games, and Settlement
Our platform offers football league markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets. Each market or game has its own rules. We settle football markets based on official league results. Live-dealer outcomes are determined by the live studio feed. Slot games use certified random-number generators.
If a match is postponed, abandoned, or cancelled, we follow standard settlement rules: markets may be voided, settled as a draw, or carried forward depending on the specific market type. We publish these rules on each market page. If you believe a market has been settled incorrectly, you may dispute it within seven days of settlement.
Dispute Resolution
If you have a question about a settlement or believe an error has occurred, contact our support team with details of your account, the market, and the date. We will investigate and respond within five business days.
Bonus Terms
From time to time, we at studio bet may offer bonus promotions to new or existing account holders. Any bonus is subject to specific terms: a minimum deposit amount, a playthrough requirement (the number of times you must wager the bonus before you can withdraw it), and an expiry date. Bonus terms are displayed clearly when you claim the offer. Bonuses cannot be withdrawn as cash; they are credited as betting credit only.
If you close your account or request a withdrawal before meeting the playthrough requirement, any unclaimed bonus will be forfeited. We reserve the right to cancel or modify bonus offers at any time.
Data Protection and Account Security
We take your privacy and security seriously. Your personal data—name, address, payment details—is encrypted and stored securely. We do not share your data with third parties except where required by law or to process your transactions. For full details, see our privacy policy.
You are responsible for keeping your password confidential. If you suspect unauthorized access to your account, change your password immediately and contact our support team. We will not be liable for losses resulting from unauthorized access if you have not taken reasonable steps to protect your credentials.
Jurisdiction and Restrictions
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access studio bet from a restricted jurisdiction, we reserve the right to suspend or close your account without liability.
These terms are governed by the laws of the jurisdiction in which studio bet operates. Any dispute arising from these terms or your use of our platform shall be resolved through our internal dispute process first, followed by arbitration if necessary.
Changes to These Terms
We may update these terms from time to time. When we make material changes, we will notify you by email or by posting a notice on our platform. Your continued use of studio bet after such notice constitutes acceptance of the updated terms. If you do not agree to the changes, you may close your account.
Thank you for choosing studio bet. If you have questions about these terms, please contact our support team.